Customer Testimonials
Excellent experience getting my car serviced. It was a Saturday morning and my service advisor Harold Cruz had me in and out in no time. He was courteous and knowledgeable. Got everything right the 1st time and no surprises.
Excellent service from Mr. Roderick and technician Rogelio. Thanks to Ms. Dawn for her hospitality.
I had the best experience. I was in & out of there very quickly. NO HASSLES. I told them what i was looking for and they found me, exactly what i wanted with the best pricing. Sales man, and Managers from front desk to finance were amazing and very knowledgeable. The buying process has never been this simple for me.
(Translated by Google) Very friendly and professional (Original) Muy amables y profesionales
Sales rep was Courtesy, knowledgeable and professional. Looked for the best options to make process smooth and affordable
I had the BEST customer service ever. The gentleman got me in out. That was awesome. Thank you
(Translated by Google) The service staff is very good. However, I disagree with the dealership adding a service charge to every repair or service, which already has a set price. That doesn't seem right to me. When the vehicle is under warranty, they lend you another one to fix the problem, and they also charge you $35.00. You have to return it with the same amount of gas and in the same condition as when you received it, which I think is fair, but charging a service fee is not right.
Everything else is very good.
(Original)
La atención ... Read More Google - Sep 14, 2026
My EV had an iccu failure the day before we got on the cruise ship. Left the car at the service center over a holiday and got in touch with Harold who then texted me info throughout my trip. ICCU and FUSE got replaced within four working days and we were driving home few hours after we reached the port. Really appreciate the dealership's speed on our case so we could get back to driving home hundreds of miles away
Excellent work, everything was quick, and the manager, Rod, was professional. I recommend it.
(Translated by Google) Excellent service and very fast. 100% recommended. 100 out of 100. (Original) Muy excelente servicio y rapidez 100% recomendado 100 de 100
Everyone was helpful friendly and efficient.
Amazing 1-2-3 and u get a new car
(Translated by Google) The guy who helped me was very professional, to be honest. (Original) El chico que me atendió muy profesional la vdd .
Kevin gave me great service thank you
Richie and Daniel took care of us today, they answered all questions nd killed any doubts. Thank you guys!
Very good customer service
(Translated by Google) Excellent service, Yanire Castro, the best salesperson (Original) Excelente servicing yanire Castro la mejor vendedora
Very professional and great service. I would recommend this establishment for anyone who wants to feel safe about getting their car repaired.
Satisfied with appt and customer service however my tire pressure was low and they did not fill them.
An amazing the first person that helped me out right away was Conn. he showed me to multiple cars that I can afford and buy it with out it affecting my credit. Definitely give this place a thumbs up!!!!
Harold was great to us. Very communicative... which means everything to me. Explains everything and always available on his phone. Thank you and the team that worked on my car.
Great service , everyone from the team are very helpful and friendly. Plus super knowledgeable. The y did my car service very fast . Thank you !
I had a great experience at Hyundai of North Miami. I came in for an oil change, and the service was quick, professional, and efficient. The staff was friendly and helpful throughout my visit.
Great service at potamkin Hyundai. My sales person was fantastic!! Piloto 🙂
They were very professional. They ensured that the entire process was fair and proceeded without any hitches.
I had an excellent experience at Hyundai of North Miami, and I would definitely recommend this dealership to anyone looking for a new vehicle.
A special thank you to Osniel, my salesperson, for being professional, patient, and very helpful throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable with my decision. I never felt pressured, which made the experience even better.
I also want to thank Alejandro from the finance department. He was extremely professional and transparent when going over all the financing details. He explained ... Read More Google - Aug 23, 2026
I purchased a 2025 Hyundai Elantra SE on August 22, and while the vehicle itself is great, my experience at Hyundai of North Miami was extremely disappointing due to the conduct of several staff members.
My salesperson was pleasant during the test drive, and after reviewing the numbers, he presented a printed quote that included a $1,998 “Protection Package.” I declined it, and he returned saying the manager had approved its removal. I was then given a revised sales quote with the fee removed and I signed it. At that point, I believed the pricing was settled.
Two hours later, when I finally ... Read More DealerRater - Aug 23, 2026
loved the results!! highly recommend this place to everyone. Aramis helped me and was amazing!
Always a pleasure.
(Translated by Google) Excellent service as always. Mr. Harol was very kind. Thank you! (Original) Excelente atención como siempre . El Sr. Harol muy amable. Gracias!!
Pedro de la Cruz and team very profesional the sale department and fanacial departamento too I am so happy I will reference any one to buy from Hyundai north Miami fl
I had a good experience this last visit
I always receive an efficient and quick service experience.
A customer of this particilar dealership for thirty plus years. I just purchased a vehicle and Charlie was the salesman. He was awesome. He made me feel so comfortable that I felt like he was my new friend!
(Translated by Google) Incredible experience! Thanks to Nelson and the Hyundai North Miami team for all the help and patience in getting my new car out! 👏🏼🙏🏼 (Original) Increíble esperiencia! Gracias a Nelson y el equipo de Hyundai North Miami por toda la ayuda, la paciencia para sacar mi carro nuevo👏🏼🙏🏼
Muy buen servicio rápida atención personal muy amable solucionaron absolutamente todas mis inquietudes Los recomiendo
(Translated by Google) Great service, fast and efficient!!! (Original) Buen servicio, rápido y eficaz!!!
This is a review about their service department. Left my Santa Fe for its 8k miles service the day and time scheduled. Asked for the loaner I requested when scheduled my appointment and was charged $35 for that. So they don't tell you online that you will rent a car from them, not get a loaner. When I asked why they charge for a loaner? It's not a loaner then, it's a rental, the lady at the front desk told me "everyone gets charged, not just you". Also, when picked my car up, I was expecting ... Read More Google - Aug 9, 2026
Bought a 2026 Hyundai Palisade, the car was missing the floor matts when we purchased, the salesman Bryan promised they would order the replacement matts, after months of runaround, we show up to the dealership to find out he was fired and they have no record of them owing us the floor matts. General Manager would not honor their salesman's promise that the missing floor mats would be provided, since the salesman was not there anymore.
We had a great experience at this dealership, Yisel was extremely professional and helpful. She worked hard to find the right car for us, and helped us get a really great deal. If you’re looking for a new car, I definitely recommend stopping by and asking for Yisel. Thanks also to the financing team!!!
Did a great job and they were very quick and helpful. I would recommend them
Was treated very professionally by the staff at Hyundai of North Miami. Kevin was especially helpful and took care of everything.
Great service, staff Great Same as always,I am new custmer From 1 Year and I am very happy and surprised the effort on checking on my car few days after of the service at dealership
This is my seven year with this car, I love it, but needs better service.
(Translated by Google) Excellent service! The service manager is incredibly friendly and professional. 🇨🇴⭐️⭐️⭐️⭐️⭐️🇺🇸🚘 (Original) Excelente servicio el mgr de servicio es increíble amable y profesional 🇨🇴⭐️⭐️⭐️⭐️⭐️🇺🇸🚘
First time buying a Hyundai and was very surprised of how good it drives. My salesman Harold was very nice and professional. I will definitely recommend him.
It’s my second Hyundai the dealership is very professional and helpful. Efficient, friendly, and knowledgeable.
Thank you, Frances for the amazing sale. I have bought four cars from this location. Always a great location to shop for your new car. Thanks you guys.😉
The entire department focuses on how to screw you out of every penny instead of providing service and support to loyal customers or fixing your car. When you make it clear you feel like you weren't treated right. They tell you they don't care. When you tell them you will be sharing your thoughts about how you were treated online. They call you a "keyboard warrior".
On my previous visit, I brought my car in because oil was dripping from the engine. I diagnosed the issue myself as probably being a cracked oil filter housing as ... Read More DealerRater - Jul 24, 2026
Service manager Alan was very thorough with recommendations and the repair of my vehicle. Jorge was very kind and patient through the process!
Thank you a lot Jc you were amazing
Kevin is always very helpful and works to give me best price and service. Thanks
The process was easy and everything went smoothly. Great customer service! Best buying experience ever!
(Translated by Google) Very good experience, it's my first time here, very good (Original) Muy buena experiencia , es mi primera vez aquí , muy bueno
My representatives was very helpful. I had a notification with the car, and the mechanic was able to fix it and send a video of the repair.
It’s always a pleasure to be treated with kindness and gratitude. At Hyundai North Miami people in the service department are awesome. Kevin received me and was very helpful in letting me know how the service of my Palisade would work. He also gave me recommendations of what was needed. I have taken my Palisade to this dealership and will not doubt about bringing it back in the future.
Harold assisted me and he was very professional, kind and helpful.
Professionalism service was quick kindness and respect was always shown, with service persons Roderick and Cristobal
The service took too long. I was advised there would be a small delay, but it turned out to be longer.
Good service If it takes more than 2 hrs they provide an uber for you
If I could give this dealership 0 stars, I would.
I dropped my car off on Friday, July 10, 2026 at 8am, for a simple oil change and tire rotation. I also informed the service advisor that a warning message kept appearing on the instrument cluster. I was told the vehicle would need a full diagnostic, which could take a day or two. That was not the issue.
The real issue is that my car was never touched. It sat in the exact same spot where I left it, blocked in by two other vehicles, from Friday through Monday. No oil change. No ... Read More DealerRater - Jul 13, 2026
All the personal at service center as soon you approach are ready to assist you and they are very helpful.
(Translated by Google) Fast and very good service (Original) Rapidez y muy buena atencion
(Translated by Google) Everyone was very professional, I loved everything (Original) Todos muy profesionales, me encantó todo
I recently purchased a 2026 Tucson Limited, and my experience with Hyundai of North Miami was absolutely exceptional. Before choosing them, I was in communication with over 9 different dealerships via text. Hyundai of North Miami easily won my business because they offered the absolute best price, remained incredibly professional, and were completely straightforward. There were no games, no hidden surprises, and the entire process was entirely painless.To go above and beyond, they even took the time to drive me to return my previous lease on the exact same day. They were also incredibly kind and courteous to my parents who ... Read More DealerRater - Jul 5, 2026
I had an outstanding experience at North Miami Hyundai and wanted to recognize the exceptional service I received from **Allan D. Perez, Service Manager**, and **Jorge Munoz, Service Consultant**.
From the moment I arrived, they took the time to listen to my concerns, explain everything clearly, and make sure my vehicle received the attention it needed. They were honest, professional, and never made me feel pressured into unnecessary services. Instead, they walked me through what was recommended, what could wait, and answered every question I had.
After the repairs and maintenance were completed, my 2021 Hyundai Palisade truly feels like a ... Read More Google - Jul 4, 2026
Nicely greeted, my truck was taken into service right away, service advisor explained services needed and cost in detail. Waiting area was cozy and clean and free coffee!!
(Translated by Google) Daniela fulfilled all my requests! (Original) Daniela cumplió con todo lo q le pedí!
Overall good service
Chris was very helpful treated mecwith respect and consideration. They took care of my car in a promptly manner. Im very satisfiedvwith their service.
Fue Una atencion estupenda la verdad muchas gracias y les doy 10 estrellas gracias gracias
Awesome service 👏